Dear Friend,

Six Sigma has become very popular throughout the whole world. There are several reasons for this popularity. First, it is regarded as a fresh quality management strategy which can replace TQC, TQM and others.

Many companies, which were not quite successful in implementing previous management strategies such as TQC and TQM, are eager to introduce Six Sigma.

Six Sigma provides a scientific and statistical basis for quality assessment for all processes through measurement of quality levels. The Six Sigma method allows us to draw comparisons among all processes, and tells how good a process is. Through this information, top-level management learns what path to follow to achieve process innovation and customer satisfaction.

Second, Six Sigma provides efficient manpower cultivation and utilization. It employs a “belt system” in which the levels of mastery are classified as green belt, black belt, master black belt and champion. As a person in a company obtains certain training, he acquires a belt. Usually, a black belt is the leader of a project team and several green belts work together for the project team.

Six Sigma asserts that:

· Continuous efforts to achieve stable and predictable process results (i.e. reduce process variation) are of vital importance to business success.

· Manufacturing and business processes have characteristics that can be measured, analyzed, improved and controlled.

· Achieving sustained quality improvement requires commitment from the entire

organization, particularly from top-level management.

Features that set Six Sigma apart from previous quality improvement initiatives include –

· A clear focus on achieving measurable and quantifiable financial returns from any Six Sigma project.

· An increased emphasis on strong and passionate management leadership and support. A special infrastructure of "Champions," "Master Black Belts," "Black Belts," etc. to lead and implement the Six Sigma approach.

· A clear commitment to making decisions on the basis of verifiable data, rather than assumptions and guesswork.

The term "Six Sigma" is derived from a field of statistics known as process capability studies. Originally, it referred to the ability of manufacturing processes to produce a very high proportion of output within specification. Processes that operate with "six sigma quality" over the short term are assumed to produce long-term defect levels below 3.4 defects per million opportunities. Six Sigma's implicit goal is to improve all processes to that level of quality or better.

Six Sigma can be described as a data driven principle and process optimization, adopted by businesses to enhance process or service efficiency, customer satisfaction, eliminating waste and reduction of operational costs.

Six Sigma is a new paradigm that has been introduced to industries to challenge the traditional notion that a gain in excellence for a particular key performance area requires the trade off in excellence of other significant key performance area.

Six Sigma paradigm can be defines as a rigorous and disciplined methodology that utilizes data and statistical analysis to measure and improve a company`s operational performance, practices and systems and is popularly defined as a method to eliminate variation to customer requirements.

. Six Sigma Overview

. Six Sigma Framework

. QC & Six Sigma Tools

. Implementing Six Sigma

 
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Sincerely,

E-Marketing Consultant Inc.